Most of the customer service operations have moved from call centers to social media channels such as Facebook and Twitter.  Because of the popularity of Twitter for business purposes, it becomes very important for the companies to maintain their page on Twitter and run their customer services through it.  There are many customers on Twitter, who like to query and get answered on Twitter itself and there are very few people these days, who actually contact the call centers to get their queries resolved.  The trend is changing.  That is the reason we should take the following steps to improve our customer services through interaction on Twitter:

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10 Most Effective Social Media Tools You Must Use in 2014

Social Media is undoubtedly the most powerful marketing platform in the world. This phenomenon is set to get even bigger in 2014 with millions of businesses using this platform to market their products and services. Managing social media presence and your various campaigns can be tricky and tiring especially when we are talking about multiple platforms. It takes a lot of quality time and if you don’t have dedicated resource, you can hire manpower to handle campaigns so that you don’t fall flat and get a denial for the edge you were looking for.

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You’ve just conquered late payments or may be you’re still in the process. You feel like you have been on the same height for a long time and it’s just about the right moment to add-up some spice to the meal. Price-rise in your services is what you might need to buckle-up the ongoing business.

 

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It’s often said, when in doubt, say cheese. Well, not literally, but you got to keep your calm and take necessary steps to announce a price hike. Why would you need a price hike anyways? This is a self-assessment thing. Of course, you can’t afford to up-the-ante when demand is low. You would only think about it once you have your reputation established in the market.

 

And it’s often a backache to declare a price rise in your services. But, here are 5 steps to make it a bit easier -

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Sales – Not that Easy; Not that Tough Either..

Well, you got to encounter sales at some point of time in your life. You better be ready for it as you might soon be selling an idea, service, product, or even yourself to an employer. How well would you be able to do it, depends totally upon your skills and talent.

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8 Marketing Fundamentals To Succeed in 2013

Talking about marketing trends, a sudden shift can be noticed from last few decades. This change has led to new opportunities and possibilities for business people. A move from traditional methods of marketing to the digital era has changed the way businesses used to be conducted. Everything can be globally discussed on public web (Facebook, Twitter, MySpace, LinkedIn, etc.), these social networks help you get information immediately within a fraction of second. Thus, helping businesses to catch new and potential customers online and offer them interesting offers.

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