While you hear everybody forecasting what the New Year would bring in, consider few things that you must know before you step-in to the realms of a new day. The calender is gonna flip to another page in a few hours time, as you find yourself just at the verge of the end of an eventful 2012; probably an apt time to evaluate and re-evaluate your business to make necessary changes. Vow for a better year ahead and read the below mentioned points to make it a good start –
Breathe new air
Aren’t you tired of the present set-up? Yes, you are if you can’t move to another desk without nudging the paper piles that block your way. It might be the right time to spice-up your work space and make some tweaks in 2013. It’s completely legit to shy away from the status-quo conjusted space and create a new attractive and airy work environment.
Bring things to order
Are you still trapped amidst the cluttered paper piles? Still use paper sheets or Excel files to manage your finances? Pretty sure, you don’t want to do it anymore. Don’t let the same old things cause you pain. Press the refresh button to get the right tool and tackle these issues. It will free you up and help your business grow towards the positive.
Time to change gears and make some quick changes in your packages. Think you need it? Then, do it! Raise your price if you think you are worth it. You really got to do it, if you put more than just the effort required in your tasks.
Don’t do it without any prior notice. At the same time, give your clients a reason to continue working with you, like a special deal or an incentive would do. Levy the new rates on new clients, continue the same price for the old ones for some time. To survive out of the cut-throat competition, you must create systematic packages and not just charge by the hour.
Set objectives, goals; but this time achievable
Call it the New Year resolution or the New Year goal, everybody’s gonna set one or two. But, gone will be the newly set goals in just a few weeks time. Of course, these are not junk proof. Still, I would suggest you setting up bit-sized achievable goals. For example, you could decide to revamp your website’s content, increase website traffic by 20% each month, and so on. Don’t forget, follow up is necessary while you pursue these goals.
Client-centered customer service
This should be your focus, no matter what. Your company will always be measured by the number of satisfied clients you have. It’s never based on the revenue of your company. Keep client’s perspective on the forefront. Before taking a step ahead, think about your customers; they are the ones because of whom you are what you are. If you’re unsure of a move, and you just can’t decide by yourself, ask your clients via social media, or email. Else, a phone call or a personal meeting can add that personal touch in taking suggestions.
The aforementioned things should prepare you to shape-up your business for the New year. You could have your own strategy of course, but make sure you don’t repeat mistakes. Wish you Luck !