Online Invoicing & Billing Software

Frequently Asked Questions

We love to help you!

Posts Tagged ‘clients’

In case, if I have received advance payment from any of my client, then can I add credit into his account? April 8th, 2011 Comments Off

Yes, you add credit to any of your client’s account by: 1. Navigate to ‘Client Management’ Page. 2. Preview the client details for which you want to add credit to his account. 3. Click on ‘Add Credit’   under ‘Quick Links’ section on ‘Client Review’ page. 4. Enter the required details in the fields and once [...]

What I need to do when an online transaction fails? March 30th, 2011 Comments Off

There might be some reasons for transaction failure: there could be a problem with the credit card used to pay the Invoice, your online payment gateway settings, your merchant account, or anything else. Here is a list of actions you need to take when an online transaction fails in your Invoicera account: – Confirm with [...]

What payment gateways does Invoicera integrate with? Comments Off

Invoicera is integrated with 20 global payment gateways. This will let your clients pay through PayPal, Authorize.net, Google Checkout and various other popular online payment gateways giving a you convenient option.

Is there any way to import number of clients into my account from an excel/spreadsheet? Comments Off

Rather than adding clients one by one, you can import clients list from excel file. For importing clients, Click on ‘Import Clients’ button located on the ‘Add/Edit Client’ Page. Select ‘browse’ button to upload your Clients from excel sheet saved in your system. While uploading an .XLS sheet, you must follow the same format provided [...]

Can I export my data to excel sheet? Comments Off

Yes, you can easily export the following data to an excel sheet: Invoices, Clients, Items, Estimates, Expenses, Staff, Payment, Time Tracking Timesheet and Currency.

Is there any option to add shipping address of a client? Comments Off

You can easily add Shipping Address of a client by : Checking the ‘Shipping / Delivery Address’ Check box which you will find on Add/Edit Client Page. A new box will open with three fields in which you need to fill the required information.

Can I add additional contact details of a client? Comments Off

Invoicera provides flexibility to add additional contact information for a client. For this, you need to: 1. Click on the ‘Additional Contact’ button on Add/Edit Client Page. 2. A new box will open with two fields named as clients and business e-mail in which you need to enter the details.

Can I set my own exchange rate for a client? Comments Off

You can set your own exchange rate for your client if you want to change automatic exchange rate setup by the system. To set your own exchange rate, follow the given steps below: 1. Click on the link given ‘Let me set my Own Exchange Rate’ on Add Client page. 2. A box will open [...]

Is there any option to import data into my Invoicera account? Comments Off

Yes! You can import the Clients, Items and Expenses into your Invoicera account. Also, with Invoicera integration with Basecamp, it would allow you to quickly import Clients, Projects and Staff from your Basecamp account and instantly create an Invoice for the respective Client and Project.