{"id":15921,"date":"2024-04-12T13:23:30","date_gmt":"2024-04-12T07:53:30","guid":{"rendered":"https:\/\/www.invoicera.com\/blog\/?p=15921"},"modified":"2025-07-30T15:07:22","modified_gmt":"2025-07-30T09:37:22","slug":"late-payment-excuses","status":"publish","type":"post","link":"https:\/\/www.invoicera.com\/blog\/financial-management\/late-payment-excuses\/","title":{"rendered":"12 Common Late Payment Excuses &#8211; How to tackle them?"},"content":{"rendered":"<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_80 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.invoicera.com\/blog\/financial-management\/late-payment-excuses\/#Introduction\" >Introduction<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.invoicera.com\/blog\/financial-management\/late-payment-excuses\/#Top_12_Late_Payment_Excuses\" >Top 12 Late Payment Excuses<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.invoicera.com\/blog\/financial-management\/late-payment-excuses\/#How_Can_Late_Payment_Excuses_Affect_Your_Business\" >How Can Late Payment Excuses Affect Your Business?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.invoicera.com\/blog\/financial-management\/late-payment-excuses\/#How_to_reply_for_late_payment_professionally\" >How to reply for late payment professionally?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.invoicera.com\/blog\/financial-management\/late-payment-excuses\/#All-in-one_solution_%E2%80%93_Invoicera\" >All-in-one solution &#8211; Invoicera!<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.invoicera.com\/blog\/financial-management\/late-payment-excuses\/#Final_Thoughts\" >Final Thoughts<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.invoicera.com\/blog\/financial-management\/late-payment-excuses\/#FAQS\" >FAQS<\/a><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"Introduction\"><\/span><b>Introduction<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Think about this: You are an accountant! You are back in the office, ready to start your job day! What do you see?<\/p>\n<p>You haven&#8217;t received payments for the invoices you generated! And what you see is a list of excuses for not getting timely payments.<\/p>\n<p>It&#8217;s not the first day of this happening, it occurs many times. Overdue invoices are frustrating as it affects cash flow of a business.<\/p>\n<blockquote><p><b><i>According to a study by Fundbox, 64% of small businesses struggle with cash flow due to late payments.<\/i><\/b><\/p><\/blockquote>\n<p>So, you find yourself trapped, spending too much time chasing down late payments. What if you could put a stop to those ridiculous excuses? What if you had some strategies to overcome these late payments without disturbing relationships with your clients?<\/p>\n<p>We have that for you! In this blog post we will cover 12 most common late payment excuses, giving you solutions to tackle them.<\/p>\n<p>Let&#8217;s get started with the first step you can make to improve your business cash flow.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Top_12_Late_Payment_Excuses\"><\/span><b>Top 12 Late Payment Excuses<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Here are the top 12 most common late payment excuses:<b><\/b><\/p>\n<h3><b>1. Sorry! We forgot to make the payment<\/b><\/h3>\n<p><a href=\"https:\/\/www.invoicera.com\/blog\/wp-content\/uploads\/2021\/10\/Sorry-We-forgot-to-make-the-payment.jpg.webp\"><img decoding=\"async\" class=\"aligncenter wp-image-19666 size-full\" title=\"Professional response for late payment: Sorry, we forgot to make the payment. Acceptable reasons for late payments on credit report.\" src=\"https:\/\/www.invoicera.com\/blog\/wp-content\/uploads\/2021\/10\/Sorry-We-forgot-to-make-the-payment.jpg.webp\" alt=\"Professional response for late payment: Sorry, we forgot to make the payment. Acceptable reasons for late payments on credit report. \" width=\"800\" height=\"506\" srcset=\"https:\/\/www.invoicera.com\/blog\/wp-content\/uploads\/2021\/10\/Sorry-We-forgot-to-make-the-payment.jpg.webp 800w, https:\/\/www.invoicera.com\/blog\/wp-content\/uploads\/2021\/10\/Sorry-We-forgot-to-make-the-payment.jpg-300x190.webp 300w, https:\/\/www.invoicera.com\/blog\/wp-content\/uploads\/2021\/10\/Sorry-We-forgot-to-make-the-payment.jpg-768x486.webp 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/a>Most payments get delayed for this reason only. In this case, <a href=\"https:\/\/www.invoicera.com\/invoicing\/automated-reminders\" target=\"_blank\" rel=\"noopener\">payment reminders<\/a> become necessary for both parties involved and can let you make timely payments. Moreover, establishing a standardized payment schedule or recurring payment options could also help tackle this excuse.<\/p>\n<p><a href=\"https:\/\/www.invoicera.com\/blog\/wp-content\/uploads\/2024\/01\/INV-billing-new.jpg.webp\"><img decoding=\"async\" class=\"aligncenter wp-image-18599 size-full\" title=\"Invoicing and billing system upgrade: Explaining delay in payment with professional invoicing.\" src=\"https:\/\/www.invoicera.com\/blog\/wp-content\/uploads\/2024\/01\/INV-billing-new.jpg.webp\" alt=\"Invoicing and billing system upgrade: Explaining delay in payment with professional invoicing. \" width=\"800\" height=\"605\" srcset=\"https:\/\/www.invoicera.com\/blog\/wp-content\/uploads\/2024\/01\/INV-billing-new.jpg.webp 800w, https:\/\/www.invoicera.com\/blog\/wp-content\/uploads\/2024\/01\/INV-billing-new.jpg-300x227.webp 300w, https:\/\/www.invoicera.com\/blog\/wp-content\/uploads\/2024\/01\/INV-billing-new.jpg-768x581.webp 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/a><\/p>\n<p>The payment reminder feature in an invoicing software such as Invoicera could also be helpful.<\/p>\n<p><span style=\"font-weight: 400;\">However, this reason is one of the not <\/span>acceptable reasons for late payments on credit report<span style=\"font-weight: 400;\">.<\/span><\/p>\n<h3><b>2. We are facing issues with your order<\/b><\/h3>\n<p><a href=\"https:\/\/www.invoicera.com\/blog\/wp-content\/uploads\/2021\/10\/We-are-facing-issues-with-your-order.jpg.webp\"><img decoding=\"async\" class=\"aligncenter wp-image-19667 size-full\" title=\"Order issues causing payment delays: Good reasons for late payments letter and handling delayed payments.\" src=\"https:\/\/www.invoicera.com\/blog\/wp-content\/uploads\/2021\/10\/We-are-facing-issues-with-your-order.jpg.webp\" alt=\"Order issues causing payment delays: Good reasons for late payments letter and handling delayed payments. \" width=\"800\" height=\"360\" srcset=\"https:\/\/www.invoicera.com\/blog\/wp-content\/uploads\/2021\/10\/We-are-facing-issues-with-your-order.jpg.webp 800w, https:\/\/www.invoicera.com\/blog\/wp-content\/uploads\/2021\/10\/We-are-facing-issues-with-your-order.jpg-300x135.webp 300w, https:\/\/www.invoicera.com\/blog\/wp-content\/uploads\/2021\/10\/We-are-facing-issues-with-your-order.jpg-768x346.webp 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/a><\/p>\n<p>In this situation, you should request more feedback right away. After collecting all the information about the problem, write it down in detail. Then, look into and resolve issues as quickly as possible.<\/p>\n<p>Get a commitment from them to pay the amount as soon as you&#8217;ve resolved the issue.<\/p>\n<div class=\"upd-cusbanner\">\n    <div class=\"cta-title\">Are your clients facing issues with less number of payment options?<\/div>\n    <p class=\"heading\">Receive Payments From 14+ Payment Gateways<\/p>\n    <div class=\"ctasec\">\n    <a href=\"javascript:void(0);\" onclick=\"calendlyCTA()\" class=\"bkdemo whitecta\">Book A Demo<\/a>\n    <a class=\"bkdemo\" href=\"javascript:void(0);\" \n    onclick=\"document.getElementById('formPopup-su').style.display='block'\">Get A Free Trial<\/a>\t\n    <\/div>\n    <\/div>\n<h3><b>3. We have already paid the invoice<\/b><\/h3>\n<p><a href=\"https:\/\/www.invoicera.com\/blog\/wp-content\/uploads\/2021\/10\/We-have-already-paid-the-invoice.jpg.webp\"><img decoding=\"async\" class=\"aligncenter wp-image-19668 size-full\" title=\"Confirmed payment: Addressing concerns about payment status and late mortgage payments.\" src=\"https:\/\/www.invoicera.com\/blog\/wp-content\/uploads\/2021\/10\/We-have-already-paid-the-invoice.jpg.webp\" alt=\"Confirmed payment: Addressing concerns about payment status and late mortgage payments. \" width=\"800\" height=\"452\" srcset=\"https:\/\/www.invoicera.com\/blog\/wp-content\/uploads\/2021\/10\/We-have-already-paid-the-invoice.jpg.webp 800w, https:\/\/www.invoicera.com\/blog\/wp-content\/uploads\/2021\/10\/We-have-already-paid-the-invoice.jpg-300x170.webp 300w, https:\/\/www.invoicera.com\/blog\/wp-content\/uploads\/2021\/10\/We-have-already-paid-the-invoice.jpg-768x434.webp 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/a><\/p>\n<p>It&#8217;s a classic excuse. If your customer says they have already paid an invoice before the due date, first check the payment. Sometimes, there are errors in data entry, or your client can give you wrong information about a bank transfer that has yet to arrive in your account.<\/p>\n<p>Another reason for this excuse could be that they still need to send you the payment and forgot to tell you. This type of late payment may be acceptable if it&#8217;s not too often. For this, a tool that tracks every activity of the invoices sent and payments received will be useful.<br \/>\n<a href=\"https:\/\/www.invoicera.com\/blog\/wp-content\/uploads\/2024\/03\/Expense-Report-Mobile.png.webp\"><img decoding=\"async\" class=\"aligncenter wp-image-19035 size-full\" title=\"Mobile expense reporting: Managing delayed payments with professional communication.\" src=\"https:\/\/www.invoicera.com\/blog\/wp-content\/uploads\/2024\/03\/Expense-Report-Mobile.png.webp\" alt=\"Mobile expense reporting: Managing delayed payments with professional communication. \" width=\"2048\" height=\"1469\" srcset=\"https:\/\/www.invoicera.com\/blog\/wp-content\/uploads\/2024\/03\/Expense-Report-Mobile.png.webp 2048w, https:\/\/www.invoicera.com\/blog\/wp-content\/uploads\/2024\/03\/Expense-Report-Mobile.png-300x215.webp 300w, https:\/\/www.invoicera.com\/blog\/wp-content\/uploads\/2024\/03\/Expense-Report-Mobile.png-768x551.webp 768w, https:\/\/www.invoicera.com\/blog\/wp-content\/uploads\/2024\/03\/Expense-Report-Mobile.png-1024x735.webp 1024w, https:\/\/www.invoicera.com\/blog\/wp-content\/uploads\/2024\/03\/Expense-Report-Mobile.png-1536x1102.webp 1536w\" sizes=\"(max-width: 2048px) 100vw, 2048px\" \/><\/a>And one such tool is <a href=\"https:\/\/invoicera.com\/\" target=\"_blank\" rel=\"noopener nofollow\">Invoicera<\/a> which tracks every payment in real time.<\/p>\n<h3><b> 4. The cheque has been sent<\/b><\/h3>\n<p><a href=\"https:\/\/www.invoicera.com\/blog\/wp-content\/uploads\/2021\/10\/The-check-has-been-sent.jpg.webp\"><img decoding=\"async\" class=\"aligncenter wp-image-19669 size-full\" title=\"Check sent for payment: How to reply for delayed payment email and explain delay in payment.\" src=\"https:\/\/www.invoicera.com\/blog\/wp-content\/uploads\/2021\/10\/The-check-has-been-sent.jpg.webp\" alt=\"Check sent for payment: How to reply for delayed payment email and explain delay in payment. \" width=\"800\" height=\"493\" srcset=\"https:\/\/www.invoicera.com\/blog\/wp-content\/uploads\/2021\/10\/The-check-has-been-sent.jpg.webp 800w, https:\/\/www.invoicera.com\/blog\/wp-content\/uploads\/2021\/10\/The-check-has-been-sent.jpg-300x185.webp 300w, https:\/\/www.invoicera.com\/blog\/wp-content\/uploads\/2021\/10\/The-check-has-been-sent.jpg-768x473.webp 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/a><\/p>\n<p>A customer may inform you that they have already paid you if you wait for them to do so for a while. However, if you are working with them for the first time, you have every reason to be cautious of this excuse.<\/p>\n<p>Ask your bank for confirmation or assistance to make sure you have received the payment to avoid this defense.<\/p>\n<h3><b> 5. The person responsible for payment has a family emergency<\/b><\/h3>\n<p><a href=\"https:\/\/www.invoicera.com\/blog\/wp-content\/uploads\/2021\/10\/The-person-responsible-for-payment-has-a-family-emergency.jpg.webp\"><img decoding=\"async\" class=\"aligncenter wp-image-19670 size-full\" title=\"Family emergency causing payment delay: Good reason for delay payment and acceptable reasons for late payments.\" src=\"https:\/\/www.invoicera.com\/blog\/wp-content\/uploads\/2021\/10\/The-person-responsible-for-payment-has-a-family-emergency.jpg.webp\" alt=\"Family emergency causing payment delay: Good reason for delay payment and acceptable reasons for late payments. \" width=\"800\" height=\"493\" srcset=\"https:\/\/www.invoicera.com\/blog\/wp-content\/uploads\/2021\/10\/The-person-responsible-for-payment-has-a-family-emergency.jpg.webp 800w, https:\/\/www.invoicera.com\/blog\/wp-content\/uploads\/2021\/10\/The-person-responsible-for-payment-has-a-family-emergency.jpg-300x185.webp 300w, https:\/\/www.invoicera.com\/blog\/wp-content\/uploads\/2021\/10\/The-person-responsible-for-payment-has-a-family-emergency.jpg-768x473.webp 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/a><\/p>\n<p>It&#8217;s a common trick to pretend that the individual who is supposed to make the payment is away from the office. Ensure you find out who they are and whether anybody else is coming in to fill the position. It&#8217;s unrealistic that the firm would be put on hold until this person returns to work.<\/p>\n<p>If no one appears to be available, ask to talk with a senior director.<\/p>\n<p>If there is no other option besides waiting for that individual to return, ask them when you can anticipate the payment and ensure they respond in writing. Contact them again if they do not pay on the promised date.<\/p>\n<h3><b>6. We are switching to a new bank<\/b><\/h3>\n<p><a href=\"https:\/\/www.invoicera.com\/blog\/wp-content\/uploads\/2021\/10\/We-are-switching-to-a-new-bank.jpg.webp\"><img decoding=\"async\" class=\"aligncenter wp-image-19671 size-full\" title=\"Bank switch causing payment delay: What can be possible reasons for an invoice to be put on hold.\" src=\"https:\/\/www.invoicera.com\/blog\/wp-content\/uploads\/2021\/10\/We-are-switching-to-a-new-bank.jpg.webp\" alt=\"Bank switch causing payment delay: What can be possible reasons for an invoice to be put on hold. \" width=\"800\" height=\"493\" srcset=\"https:\/\/www.invoicera.com\/blog\/wp-content\/uploads\/2021\/10\/We-are-switching-to-a-new-bank.jpg.webp 800w, https:\/\/www.invoicera.com\/blog\/wp-content\/uploads\/2021\/10\/We-are-switching-to-a-new-bank.jpg-300x185.webp 300w, https:\/\/www.invoicera.com\/blog\/wp-content\/uploads\/2021\/10\/We-are-switching-to-a-new-bank.jpg-768x473.webp 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/a><\/p>\n<p>Moving an account to another bank is not a big task for any business since it only needs to wait a few days. When you wait weeks or months for payment, your lender is simply avoiding paying you.<\/p>\n<p>Depending on your prior knowledge and relationship with the late-paying customer, you can ask for proof that they are changing banks or permission to contact the bank.<\/p>\n<h3><b>7. We\u2019re experiencing cash flow problems<\/b><\/h3>\n<p><a href=\"https:\/\/www.invoicera.com\/blog\/wp-content\/uploads\/2021\/10\/Were-experiencing-cash-flow-problems.jpg.webp\"><img decoding=\"async\" class=\"aligncenter wp-image-19672 size-full\" title=\"Cash flow problems leading to delayed payments: Excuses for not paying someone and good reasons for late payments letter.\" src=\"https:\/\/www.invoicera.com\/blog\/wp-content\/uploads\/2021\/10\/Were-experiencing-cash-flow-problems.jpg.webp\" alt=\"Cash flow problems leading to delayed payments: Excuses for not paying someone and good reasons for late payments letter. \" width=\"800\" height=\"493\" srcset=\"https:\/\/www.invoicera.com\/blog\/wp-content\/uploads\/2021\/10\/Were-experiencing-cash-flow-problems.jpg.webp 800w, https:\/\/www.invoicera.com\/blog\/wp-content\/uploads\/2021\/10\/Were-experiencing-cash-flow-problems.jpg-300x185.webp 300w, https:\/\/www.invoicera.com\/blog\/wp-content\/uploads\/2021\/10\/Were-experiencing-cash-flow-problems.jpg-768x473.webp 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/a><\/p>\n<p><span style=\"font-weight: 400;\">Sometimes, your customers might think <\/span>how to explain delay in payment<span style=\"font-weight: 400;\">. In this, case they give you an excuse about cash flow issues. <\/span><\/p>\n<p>If your customer tells you they are running out of cash and won&#8217;t be able to pay you on time, ask them when they can repay you.<\/p>\n<p>However, you can ask them to pay you the amount they can afford right now and the rest on any specified date, they state. In this way, you will get your payment in only two installments.<\/p>\n<p>Also, provide the client a copy of your invoice and mention late payment penalties if not paid by the new due date.<\/p>\n<h3><b> 8. Claimed bankruptcy<\/b><\/h3>\n<p><a href=\"https:\/\/www.invoicera.com\/blog\/wp-content\/uploads\/2021\/10\/Claimed-bankruptcy.jpg.webp\"><img decoding=\"async\" class=\"aligncenter wp-image-19673 size-full\" title=\" Bankruptcy claim affecting payments: Acceptable reasons for late payments on credit report.\" src=\"https:\/\/www.invoicera.com\/blog\/wp-content\/uploads\/2021\/10\/Claimed-bankruptcy.jpg.webp\" alt=\" Bankruptcy claim affecting payments: Acceptable reasons for late payments on credit report. \" width=\"800\" height=\"493\" srcset=\"https:\/\/www.invoicera.com\/blog\/wp-content\/uploads\/2021\/10\/Claimed-bankruptcy.jpg.webp 800w, https:\/\/www.invoicera.com\/blog\/wp-content\/uploads\/2021\/10\/Claimed-bankruptcy.jpg-300x185.webp 300w, https:\/\/www.invoicera.com\/blog\/wp-content\/uploads\/2021\/10\/Claimed-bankruptcy.jpg-768x473.webp 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/a><\/p>\n<p>If the business has gone bankrupt, get confirmation and discover who the administrators are. You may contact the officials and show them evidence that the bankrupt firm owes you money.<\/p>\n<p>If the firm is only shutting down yet not bankrupt, you can pursue them in court if you think they have enough assets to cover the debt.<\/p>\n<h3><b>9. Still waiting for the goods to receive<\/b><\/h3>\n<p><a href=\"https:\/\/www.invoicera.com\/blog\/wp-content\/uploads\/2021\/10\/Were-still-waiting-for-the-goods-to-be-received.jpg.webp\"><img decoding=\"async\" class=\"aligncenter wp-image-19674 size-full\" title=\" Goods not received yet causing payment delay: How to explain delay in payment professionally.\" src=\"https:\/\/www.invoicera.com\/blog\/wp-content\/uploads\/2021\/10\/Were-still-waiting-for-the-goods-to-be-received.jpg.webp\" alt=\" Goods not received yet causing payment delay: How to explain delay in payment professionally. \" width=\"800\" height=\"493\" srcset=\"https:\/\/www.invoicera.com\/blog\/wp-content\/uploads\/2021\/10\/Were-still-waiting-for-the-goods-to-be-received.jpg.webp 800w, https:\/\/www.invoicera.com\/blog\/wp-content\/uploads\/2021\/10\/Were-still-waiting-for-the-goods-to-be-received.jpg-300x185.webp 300w, https:\/\/www.invoicera.com\/blog\/wp-content\/uploads\/2021\/10\/Were-still-waiting-for-the-goods-to-be-received.jpg-768x473.webp 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/a><\/p>\n<p>This problem may be resolved with ease. You must keep delivery records safe. If a client claims they have not received the items, you can send them the signed delivery papers electronically to avoid delays.<\/p>\n<p>A company may offer a signature guarantee through an online document management system like Invoicera, which allows you to sign in on any mobile device. These papers are saved on your online account, and you can easily retrieve them anytime from anywhere.<\/p>\n<h3><b>10. We are working on a big project<\/b><\/h3>\n<p><a href=\"https:\/\/www.invoicera.com\/blog\/wp-content\/uploads\/2021\/10\/We-are-working-on-a-big-project.jpg.webp\"><img decoding=\"async\" class=\"aligncenter wp-image-19675 size-full\" title=\" Big project causing payment delay: Acceptable reasons for late mortgage payments and managing delayed payments.\" src=\"https:\/\/www.invoicera.com\/blog\/wp-content\/uploads\/2021\/10\/We-are-working-on-a-big-project.jpg.webp\" alt=\" Big project causing payment delay: Acceptable reasons for late mortgage payments and managing delayed payments. \" width=\"800\" height=\"493\" srcset=\"https:\/\/www.invoicera.com\/blog\/wp-content\/uploads\/2021\/10\/We-are-working-on-a-big-project.jpg.webp 800w, https:\/\/www.invoicera.com\/blog\/wp-content\/uploads\/2021\/10\/We-are-working-on-a-big-project.jpg-300x185.webp 300w, https:\/\/www.invoicera.com\/blog\/wp-content\/uploads\/2021\/10\/We-are-working-on-a-big-project.jpg-768x473.webp 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/a><\/p>\n<p>While it&#8217;s possible that your clients are out of money while working on a new project, only accept these justifications once you have proof. However, at least you must know you&#8217;ll get paid eventually if your customer offers a valid explanation for the late payment and lets you know when they can pay in full.<\/p>\n<h3><b>11. It was a typo error<\/b><\/h3>\n<p><a href=\"https:\/\/www.invoicera.com\/blog\/wp-content\/uploads\/2021\/10\/It-was-a-typo-error.jpg.webp\"><img decoding=\"async\" class=\"aligncenter wp-image-19676 size-full\" title=\" Typo error in payment details: How to say sorry for delay in payment and address payment delays.\" src=\"https:\/\/www.invoicera.com\/blog\/wp-content\/uploads\/2021\/10\/It-was-a-typo-error.jpg.webp\" alt=\" Typo error in payment details: How to say sorry for delay in payment and address payment delays. \" width=\"800\" height=\"493\" srcset=\"https:\/\/www.invoicera.com\/blog\/wp-content\/uploads\/2021\/10\/It-was-a-typo-error.jpg.webp 800w, https:\/\/www.invoicera.com\/blog\/wp-content\/uploads\/2021\/10\/It-was-a-typo-error.jpg-300x185.webp 300w, https:\/\/www.invoicera.com\/blog\/wp-content\/uploads\/2021\/10\/It-was-a-typo-error.jpg-768x473.webp 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/a><\/p>\n<p>If you have made a typo on a bill sent to the client, your customer will tell you about it. If you haven&#8217;t received any notifications until after this date, <a href=\"https:\/\/www.engagebay.com\/blog\/email-invoice-templates\/\" rel=\"dofollow\" target=\"_blank\">send an email<\/a> explaining the change and asking them to pay again if they have already done so.<\/p>\n<p>Also, ask for evidence because it&#8217;s improbable that you have made a typo in the invoice number.<\/p>\n<p><a href=\"https:\/\/www.invoicera.com\/blog\/wp-content\/uploads\/2024\/01\/Customizable-Templates_.png.webp\"><img decoding=\"async\" class=\"aligncenter wp-image-18436 size-full\" title=\" Customizable invoice templates for professional communication: How to reply for late payment professionally.\" src=\"https:\/\/www.invoicera.com\/blog\/wp-content\/uploads\/2024\/01\/Customizable-Templates_.png.webp\" alt=\" Customizable invoice templates for professional communication: How to reply for late payment professionally. \" width=\"800\" height=\"605\" srcset=\"https:\/\/www.invoicera.com\/blog\/wp-content\/uploads\/2024\/01\/Customizable-Templates_.png.webp 800w, https:\/\/www.invoicera.com\/blog\/wp-content\/uploads\/2024\/01\/Customizable-Templates_.png-300x227.webp 300w, https:\/\/www.invoicera.com\/blog\/wp-content\/uploads\/2024\/01\/Customizable-Templates_.png-768x581.webp 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/a><\/p>\n<p>Invoicera has pre-designed templates which could help to get rid of typo errors.<\/p>\n<h3><b>12. We haven&#8217;t received the invoice yet<\/b><\/h3>\n<p><a href=\"https:\/\/www.invoicera.com\/blog\/wp-content\/uploads\/2021\/10\/We-havent-received-the-invoice-yet.jpg.webp\"><img decoding=\"async\" class=\"aligncenter wp-image-19678 size-full\" title=\" Invoice not received yet causing payment delay: Good reasons for late payments letter and excuses for not paying someone.\" src=\"https:\/\/www.invoicera.com\/blog\/wp-content\/uploads\/2021\/10\/We-havent-received-the-invoice-yet.jpg.webp\" alt=\" Invoice not received yet causing payment delay: Good reasons for late payments letter and excuses for not paying someone. \" width=\"800\" height=\"493\" srcset=\"https:\/\/www.invoicera.com\/blog\/wp-content\/uploads\/2021\/10\/We-havent-received-the-invoice-yet.jpg.webp 800w, https:\/\/www.invoicera.com\/blog\/wp-content\/uploads\/2021\/10\/We-havent-received-the-invoice-yet.jpg-300x185.webp 300w, https:\/\/www.invoicera.com\/blog\/wp-content\/uploads\/2021\/10\/We-havent-received-the-invoice-yet.jpg-768x473.webp 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/a><\/p>\n<p>It is the most common tactic to delay payments, as it can absolve the business and make you feel guilty. To avoid this, the invoices must be shared via email for proof.<\/p>\n<p>In case you have emailed the invoices still, you are getting this excuse; you need to check on the address to which the invoice is sent. Or it is clear that the company has forgotten to pay and is only making excuses.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"How_Can_Late_Payment_Excuses_Affect_Your_Business\"><\/span><b>How Can Late Payment Excuses Affect Your Business?<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Late payment excuses can have severe effects on your business:<\/p>\n<ol>\n<li aria-level=\"1\"><b>Cash Flow Constraints<\/b>: Excuses for late payments can disrupt your cash flow, hindering your ability to meet financial chores and invest in growth opportunities.<\/li>\n<li aria-level=\"1\"><b>Client Relationships<\/b>: Consistently delayed payments strain relationships with suppliers, leading to reduced credit terms, limited access to goods\/services, and potential disruptions in the supply chain.<\/li>\n<li aria-level=\"1\"><b>Hampering Productivity<\/b>: Dealing with excuses demands time and effort from your staff, diverting resources from other essential activities and lowering productivity.<\/li>\n<li aria-level=\"1\"><b>Reputation Damage<\/b>: Unacceptable reasons for late payments on credit reports can harm your reputation, breaking trust with stakeholders and affecting your brand image.<\/li>\n<\/ol>\n<h2><span class=\"ez-toc-section\" id=\"How_to_reply_for_late_payment_professionally\"><\/span><b>How to reply for late payment professionally?<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><a href=\"https:\/\/www.invoicera.com\/invoicing\/online\"><b>Online invoicing<\/b><\/a> is a widely used practice to overcome late payments. The Internet can alleviate the hassle of sending, receiving, and processing hard copies of paper invoices; it can save on stamp expenses and postage and provide quick turnaround times for both the invoice sender and receiver. These efficiencies mean businesses don&#8217;t have to wait days or weeks to get what they&#8217;re owed or spend hours hunting down someone in the office before making a payment.<\/p>\n<p>Importantly, billing invoices online makes managing one&#8217;s business finances easier by enabling real-time access to collected invoice balances. With these, manually updating spreadsheets with collected payments becomes unnecessary.<\/p>\n<p>Businesses also benefit from increased billing receipts because digital signatures are legally binding on all parties. It means that if a company sends an invoice with a legally <a href=\"https:\/\/cllax.com\/top-15-best-digital-signature-e-signature-software-for-small-business.html\" target=\"_blank\" rel=\"nofollow\">binding digital signature<\/a>, they don&#8217;t have to worry about disputed payment matters.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"All-in-one_solution_%E2%80%93_Invoicera\"><\/span><b>All-in-one solution &#8211; Invoicera!<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><iframe loading=\"lazy\" title=\"End to End Invoicing Solution for All Businesses | Invoicera\" width=\"640\" height=\"360\" src=\"https:\/\/www.youtube.com\/embed\/XJUZfgl1qJg?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/p>\n<p><b><\/b><b>Invoicera<\/b> helps you deal with all the late payment excuses by automating invoices and payments.<\/p>\n<p>It&#8217;s a new and revolutionary <a href=\"https:\/\/www.invoicera.com\/financial-management\/reporting-analytics\"><b>cash flow management<\/b><\/a> and invoice system that has successfully streamlined the workflow of most small and medium-sized businesses. The program offers protection against late payments without assuming any risk, allowing companies to put their resources into building their products or service offerings.<\/p>\n<p>Invoicera is made for you to maintain a good relationship with your clients and not break the trust chain.<\/p>\n<p><a href=\"https:\/\/www.invoicera.com\/blog\/wp-content\/uploads\/2024\/02\/Payment-Integration.png.webp\"><img decoding=\"async\" class=\"aligncenter wp-image-18905 size-full\" title=\" Payment integration for smooth transactions: Addressing payment delays and good reason for delay payment.\" src=\"https:\/\/www.invoicera.com\/blog\/wp-content\/uploads\/2024\/02\/Payment-Integration.png.webp\" alt=\" Payment integration for smooth transactions: Addressing payment delays and good reason for delay payment. \" width=\"1186\" height=\"962\" srcset=\"https:\/\/www.invoicera.com\/blog\/wp-content\/uploads\/2024\/02\/Payment-Integration.png.webp 1186w, https:\/\/www.invoicera.com\/blog\/wp-content\/uploads\/2024\/02\/Payment-Integration.png-300x243.webp 300w, https:\/\/www.invoicera.com\/blog\/wp-content\/uploads\/2024\/02\/Payment-Integration.png-768x623.webp 768w, https:\/\/www.invoicera.com\/blog\/wp-content\/uploads\/2024\/02\/Payment-Integration.png-1024x831.webp 1024w\" sizes=\"(max-width: 1186px) 100vw, 1186px\" \/><\/a><\/p>\n<p>With 14+ integrations with <a href=\"https:\/\/www.invoicera.com\/business-operations\/online-payments\">online payment gateways<\/a>, this tool has really made it possible to accept payments from any available payment option from anywhere in the world. It is fully capable of handling the complex technicalities of financial transactions. It&#8217;s quick, simple, and secure when accepting online payments from anywhere.<\/p>\n<p><a href=\"https:\/\/app.invoicera.com\/sign_up.php?cGxhbklEPTEw&amp;\" target=\"_blank\" rel=\"nofollow\"><b>Sign up today<\/b><\/a> and try the most reliable cash flow management software for free.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Final_Thoughts\"><\/span><b>Final Thoughts<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>All the above excuses clearly make sense that manual payments are not easy and organized to manage. Therefore, it might be time to consider a different invoicing software.<\/p>\n<p>Invoicera is an online platform that helps small and medium-sized businesses with all aspects of the invoice process, including creating invoices, automated payment reminders, receiving payments, detailed reports, and <a href=\"https:\/\/www.cflowapps.com\/automate-invoice-approval-workflow\/\" target=\"_blank\" rel=\"nofollow\">invoice approval<\/a>. Its easy-to-use interface makes complicated tasks like attaching files or calculating taxes easy for anyone in the office \u2013 not just accountants!<\/p>\n<p>As well as saving on labor costs by taking care of routine work, <a href=\"https:\/\/www.invoicera.com\/\"><b>Invoicera<\/b><\/a> also has powerful analytics tools to track how successful each invoice was at getting paid on time. With these insights, you&#8217;ll know what needs tweaking in future processes too!<\/p>\n<p>Any more excuses you are facing? Tell us in the comment section.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"FAQS\"><\/span><b>FAQS<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><b>Q: What if the payments are delayed using Invoicera also?<\/b><\/p>\n<p>The reminder feature never lets you miss any payment. It helps streamline the payment process by sending timely notifications, reducing late payment chances, and improving business cash flow management.<b><\/b><\/p>\n<p><b>Q: What should I do when there is an excuse, &#8220;Approval is pending from higher authorities&#8221;?<\/b><\/p>\n<p>For any future payments, you can understand the approval process in advance. It would help you to have a clear picture of when you are going to receive the payment. Pre-approvals help facilitate timely payments.<\/p>\n<p><strong>Q: How to explain delay in payment?<\/strong><\/p>\n<p>When explaining a delay in payment, honesty and transparency are key. Begin by acknowledging the missed deadline and express your commitment to resolving the situation. Clearly state the reason for the delay, whether it&#8217;s a financial discrepancy, processing error, or unforeseen circumstances.<\/p>\n<p><strong>Q: Whats a good excuse to ask for money?<\/strong><\/p>\n<p>Asking for money, especially in personal contexts, requires sensitivity and honesty. A &#8220;good&#8221; excuse is one that&#8217;s genuine and communicates your need effectively. This could be an unexpected financial hardship like medical bills, <a href=\"https:\/\/carfinancesaver.co.uk\/blog\/how-often-should-a-car-be-serviced\/\" target=\"_blank\">car repairs<\/a>, or sudden unemployment.<\/p>\n<p><strong>Q: How do I respond to a late payment email?<\/strong><\/p>\n<p>Responding to a late payment email involves addressing the issue promptly and professionally. Start by apologizing for the delay and acknowledging any inconvenience caused. Be transparent about the reasons for the late payment, without oversharing personal details.<\/p>\n<div class=\"upd-cusbanner\">\n    <div class=\"cta-title\">Is chasing payments a constant headache?<\/div>\n    <p class=\"heading\">Get Paid On Time With Automated Reminders<\/p>\n    <div class=\"ctasec\">\n    <a href=\"javascript:void(0);\" onclick=\"calendlyCTA()\" class=\"bkdemo whitecta\">Book A Demo<\/a>\n    <a class=\"bkdemo\" href=\"javascript:void(0);\" \n    onclick=\"document.getElementById('formPopup-su').style.display='block'\">Get A Free Trial<\/a>\t\n    <\/div>\n    <\/div>\n","protected":false},"excerpt":{"rendered":"<p>Introduction Think about this: You are an accountant! You are back in the office, ready to start your job day! What do you see? You haven&#8217;t received payments for the invoices you generated! And what you see is a list of excuses for not getting timely payments. It&#8217;s not the first day of this happening, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":19680,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1978],"tags":[1998],"industrie":[],"feature":[],"class_list":["post-15921","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-financial-management","tag-late-payments"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>12 Common Late Payment Excuses and Solutions - Invoicera<\/title>\n<meta name=\"description\" content=\"Discover 12 late payment excuses and how to handle them professionally. Learn strategies to avoid delays &amp; ensure timely payments from clients.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.invoicera.com\/blog\/financial-management\/late-payment-excuses\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"12 Common Late Payment Excuses and Solutions - Invoicera\" \/>\n<meta property=\"og:description\" content=\"Discover the top 12 late payment excuses and effective strategies to tackle them, ensuring timely payments and maintaining healthy client relationships with Invoicera.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.invoicera.com\/blog\/financial-management\/late-payment-excuses\/\" \/>\n<meta property=\"og:site_name\" content=\"Invoicera Blog |\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/Invoicera\/\" \/>\n<meta property=\"article:published_time\" content=\"2024-04-12T07:53:30+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-07-30T09:37:22+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.invoicera.com\/blog\/wp-content\/uploads\/2021\/10\/Top-10-most-typical-late-payment-excuses-and-how-to-overcome-them.png.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"602\" \/>\n\t<meta property=\"og:image:height\" content=\"339\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"author\" content=\"Vivek Avasthi\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:title\" content=\"Top 10 Most Typical Late Payment Excuses and How to Overcome Them?\" \/>\n<meta name=\"twitter:description\" content=\"Small businesses can be pushed into bankruptcy because of late payments. 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