When you have a large number of customers, it becomes slightly difficult to manage them and their subscription payments. Some of the commonly faced broad level problems include:
- Billing and managing multiple users
- Managing all the data related to subscription payments and outstanding
- Communicating with a large number of customers
- Receiving payments from across the globe
Keeping track of clients is very important and so are their payments. Payment solutions that automatically allow recurring payments help in getting payments on time. Search-able client categories helps in easily managing your large number of recurring clients and their outstanding payments.
Your business may start signing up a large number of customers. Every customer may a have his own level of service as well as pricing. In such a scenario creating Auto-Bill profiles to send invoices to these customers automatically, may be the only solution.
Payment and Data Security
You need to choose a billing and payment solution that has the highest security parameters, so that your customer data is absolutely safe and secure. Besides that the communication channels between you and your customer should be secure too. It is your responsibility to keep the credit card information of your customers absolutely safe.
Providing Flexibility To Your Customers
Your subscription based business needs to provide the much needed flexibility to the customers. They should have the option of being invoiced weekly/monthly/quarterly and so on. They should also be offered discounts on the basis of their annual billing plan.
Taking Care Of Transactions
Your billing system should be efficient enough that you don’t have to worry about failed payments at all. If it is a custom solution, then it should tell exactly how failed payment issues can be resolved at the earliest. A tracking and resolution mechanism should always be in place.
Languages and Currencies
Your subscription based business will have customers from across the planet. These customers are comfortable with the currency and language of the place they belong to. Your billing system must have multiple currency and language options so that these customers can sign-up easily. Moreover the billing system must have different payment gateway add-ons to choose from.
Integration with Different Shopping Carts
Your online invoicing system must be integrated with your shopping cart. This helps in creating the auto-bill mechanism where in a bill is directly raised to your customers, the moment a sale takes place on your site.
There can be levels of pricing that you can charge your customers for. This will broaden your audience and get you more business. A billing system should be flexible enough to incorporate different pricing plans for different customers.
A powerful recurring billing software like Invoicera helps you in overcoming all of you subscription billing challenges. it helps you in improving your business productivity as well as client retention in big way.