Invoicera is into the business of building custom invoicing software for more than 16 years now. In all of these years of us existing in the market and successfully becoming the number 1 custom billing software after 75 major customizations from industries all across. Textile, government department, telecom, transportation, legal firms, IT firms, Digital agencies; Travel agencies were the most varied and differentiated in their needs.
We’ve got some really unique customization requests in the invoicing software for workflow and client management such as multiple invoices management in subscription, multi-item invoicing for agencies and clients (including and excluding commissions) automatically, subscription and regular invoicing through just one platform, and a long list.
The travel business has always been the most unique and diverse industry. Slowly and gradually it has established its thrown on the entire globe. It is one of the major industries that are dealing globally on the most frequent basis.
This recent time, we worked on creating a wholly packaged together travel agency invoice software for our award-winning global travel agency client. Herein, a clear approach and understanding towards the values of technology of being utmost user-friendly was the key.
But first, let us look into the spectrum of our client and slowly drive through the needs and later the entire customization of the idea behind travel agency billing software to fit into the business. Empowered by a diverse community of local experts, their business model is to provoke travellers to explore new cities at ground level. With an online presence at over 100 destinations, they have headquarters in London. Such huge presence and customer base led to a need generation of an automated invoicing and payments process, as managing thousands of clients on day to day basis with just manual online invoicing were not fulfilling the needs.
The process might seem complete convenient and simple in the outlook, but technicalities and roadblocks inside the project were many. Deriving the end result successfully with this traveller billing software wasn’t an easy walk through the paths of rose petals. It was more like surviving spikes to reach the roses.
Here is a look at customization needs that were brought on table for us:
- Multi-lingual invoices for clients across all regions.
- Currency converters for easy package price conversion
- Multiple-features to customize workflow
- Client visibility to every personnel
- Locked and secure visibility to perform certain actions.
- Permissions and access customization
- Automation of invoicing as per subscription model and regular invoicing in the same platform.
- Workflow customization for quick approvals from employees present in any part of the globe.
The process was quite challenging and demanded complete customization from scratch to be able to perform adequately for such a big enterprise set up with so many employees and workforce constantly using it.
Also, we were asked to take into consideration one major customization. Invoices have to be customized based on each destination i.e. billing rate of destination, tax for the destination etc. in the invoices.
Going through the entire need card and mapping out the way out to be able to suffice every need. Here is how Invoicera created a completely custom travel agency invoice software for the client.
- Automatic Traveller Billing Software:
A bespoke travel agency invoice software was set up to generate invoices based on time-conditions. The software also supported recurring payments reminders to clients to help both, clients and businesses pay and get paid in time respectively. The entire visibility of invoices, payments, dues, and more is available with the sheets for clear understanding.
- Currency and language customization:
In order to bridge the gap, the customized traveller billing software created by Invoicera allows the client to create and send invoices in any native language of their clients. It is a simple step. Simply add items in your language and they will be converted automatically to the language chosen. Invoicera did not only support language customization, but also denomination customization for resolving the entire issue all at once. With more than 30 payment gateways integrated, Invoicera made receiving payments even easier.
- Automatic calculation of taxes and fees:The custom invoicing software created by Invoicera supported a self-serving portal for our clients that is fully customizable as per agency norms. Customization of invoices based on taxes, charges and more is fundamental to the software.
- Workflow Customization:
Besides automation, another big issue for a global enterprise is workflow customization so as to cope up with employees situated in any region. Therefore, Invoicera created a completely online workflow and approval process for every process that was earlier forced to be done manually such as invoice approval, staff management, task management, and project management.
- Reports generation:
Being such a vast and varied in needs organization, reports had to be completely customized from any general invoicing setup. Therefore, a completely customizable reporting setup was created keeping in mind the facts about visibility, permissions, and data confidentiality.
We created a one-stop all travel agency invoicing software for our client that provided packaged solutions to them. Invoicera comes with an efficient team of experts to design a completely custom invoicing software for any industry irrespective of any region. Till date, Invoicera has created 75+ integration for enterprises existing across the globe to facilitate smoother workflow.
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