How Is Automation Helping Businesses Manage a Large Customer Base?

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Greater the volumes of customers pouring into the business, tedious the manual processes will become. For an enterprise, the job of management does not only limit managing clients efficiently, but it is also even about managing the entire process of activities for a healthier flow. As manual processes line up, the chances of inaccuracy and errors increase to 45% higher.

The idea of sustainability, depending upon manual processes, for an enterprise falls down to 33% as said by the top European researchers.

As a business scales up, the processes around invoicing, payments, and revenue recognition are nearly impossible to sustain manually.

Realizing its impact on business, most businesses took a swift shift after exploring customized software solutions that automate maximum processes, both inhouse and client management.

Here, at Invoicera, We’re helping you understand how our automated custom billing software is helping more than 75 of our enterprise clients around the globe streamline their workflows for enhanced efficiency.

Keeping in mind all the frequently asked queries, while asking for customization, asked by our clients we have curated a list of all the changes a customized software solution brings to your business.

Here are 5 of the Top benefits of an automated custom billing software:

1. You Save Time and Resources

While managing clients, invoicing is one of the most crucial activities. Invoicing clients can be very cumbersome if you have to manually lookup for each client and determine their projects for invoicing.

The process further gets complicated when you have to make corrections, add values and make edits manually. It forces you to go through the entire creation process again & again.

With over 900 invoices created every month from every client(based on our database) handling such large numbers manually became pretty difficult and unimaginable in the past.

It was post integrating a customized solution that automated billing made management and workflow streamlined and timely. The same job of creating invoices would now get completed in 3-5 minutes and approvals became multiple hours faster.

2. Elimination of Errors Improve Accuracy

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Manual processes are cumbersome, increasing the risk of human errors which can lead to several severe or minor mistakes and inaccuracies in delivering final products.

As the redundant manual processes increase, so does the risk. Apart from these errors adding extra expenses to companies, it also gives rise to added long-term costs with decreased customer satisfaction.

With automation, you only need to save customer information once and shall save it forever for further usage. This means everytime you work on particular client project, your information will be accurate and separated from other clients for precise management.

3. Better insight into metrics

Each company is keen about knowing what’s happening with their business. The BTS of activities and directions where data points to. Access to this data becomes even more critical for SaaS (Software as a Service) and other subscription-based companies. It is crucial as it helps you understand the health of the business.

The reporting features with customized software will help businesses gain key insights into the data after having segregated reports about sales, expenses, revenue, AR&AP, time tracking, invoices, and more.

4. Simplified Payment Collection with Automated Billing

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One of our recent clients, a SaaS-based company, came to us for getting a custom billing software designed after their amalgamation and expansion. It led them from having a few hundred clients to more than a thousand clients.

The old billing setup was not capable enough of handling the large customer base with solutions of automated billing. This made their invoicing and cash flow super slow leading to many losses and delays.

At Invoicera, we designed a completely customized software solution that helped them setup different payment modes with more than 30 payment gateways integrated with Invoicera. Also, the customization of language, approval process, and sheets enabled convenient workflows and management of their big customer base.

Read About: How a Customised AR & AP software help Businesses to Improve Cash flow

5. Improved Client Relationships

Client satisfaction and customer retention is a primary goal for every business. It is in light of his that all enterprises take multiple steps to provide state-of-the-art experiences to the clients to ensure constant engagement.

Automation ensure high professionalism by allowing customers to receive accurate invoices in time. Trust us, it is the another way of keeping your clients happy.

Apart from this, little personalized notes, such as thank you, with invoices are always appreciated. It is with such a customized software solution that you never forget the details. Don’t forget, you’re increasing your chances of getting paid before the due date 5-10%.

6. Multi-Layered Enhanced security

Invoicera keeps supreme care of its clients’ data by offering 3-layered security to keep the accounts and software safe. The multi-layered security ensures no unwanted intrusion into the account, keeping your data 99% safe from theft and loss.

2-factor authentication, security questions login, and save IP address for staff ensure only those who are authorized can access it.

7. Seamless Integration With Existing Business ERP and CRM

A  custom software solution like Invoicera allows you to integrate the custom solution to your existing ERP and CRM so that you do not have to shake their entire organizational processes. It easily gets adapted in your current environment to make jobs less chaotic and more productive. The automation and online integration with custom billing software creates transparency and streamlines the entire workflow of the oranization. It increases the overall productivity of the business leading to increased overall revenue.

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Read About: Why do Businesses Fail to Effectively Manage Clients?

 

Conclusion

Invoicera is the most popular option amongst enterprises around the globe when it comes to integration. With more than 75 integrations we have proved to be in the hearts and minds of our clients always. Timely and accurate customization, client satisfaction with communication, understanding of needs has always helped us get positive response and appreciation.

You can too get in touch with us for every kind of customization, be it small or big. For us, understanding every need of our client, from online subscribers to enterprises, hold equal importance. Get in touch with our guides today.

 

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Veronika Tondon is a business enthusiast with extensive experience in Invoicing & Payment Process. She has 6+ years of experience in Invoicera, the leading cloud-based invoicing solution as Invoicing Consultant. Sound knowledge in business process execution, offers end to end solutions for complete automation of business processes and AR/AP processes. Contact Veronica for your invoicing requirement.

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Veronika Tondon is a business enthusiast with extensive experience in Invoicing & Payment Process. She has 6+ years of experience in Invoicera, the leading cloud-based invoicing solution as Invoicing Consultant. Sound knowledge in business process execution, offers end to end solutions for complete automation of business processes and AR/AP processes.
Contact Veronica for your invoicing requirement.

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