Frequently Asked Questions

• How does the 30-day money back guarantee work? As it suggests, if you decide to cancel your subscription within 30 days of signing-up you would be refunded the entire amount that was charged. All Invoicera packages include a 30-day money back guarantee. If you are dissatisfied with the service for any reason, you will receive a full refund if you cancel your account within 30 days of the activation of your account.
• Can I change plans anytime? Changing plans is really simple. You can upgrade or downgrade your plan at any time by going to the change plan tab. If you are upgrading to a higher plan, you will be prorated the difference for that month.

• Can I pay for a year in advance? Yes. You are entitled for a 12% discount if you decide to commit to a year of subscription. However, it is not mandatory to go for annual subscription and you also have the option to subscribe for monthly or semi-annually service. All the three options are available to you when you choose your plan.
• Is it possible to add more clients, staff, etc in the same plan? Yes. You can make use of the 'Add-ons' if you feel the need to increase the default limit that has been provided. Depending on your requirement you can choose to increase the limit of clients, staff and auto bill recurring profiles. Click here to view the add-on pricing information.

• Can I cancel subscription any time? Yes. You may cancel your subscription at anytime.
• How do I pay for the subscription? You can make the online payment for your account either through PayPal, 2Checkout or MoneyBookers. We accept Visa, Mastercard, American Express, Discover, Dinners Card International and JCB through our online payment system.